Melbourne

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Melbourne is Victoria's capital and Australia's second largest city. It has been voted one of the worlds most liveable cities and has a cosmopolitan population of 3.4 million.

Cruise ship passengers arrive at Station Pier in Port Melbourne, which is only 4 kilometres from the city centre and has direct transport links by road and an extensive public transport system. Station Pier offers four dedicated berths making this southern capital the perfect cruising destination.

Why is Melbourne one of the fastest growing cruise destinations in the southern hemisphere?

  • We offer a safe and friendly environment.
  • We provide a superior Meet, Greet and Farewell Program.
  • We have recently spent $AUS18 million on a refit of Station Pier.
  • We have an international airport ranked in the top ten in the world with direct flights from Los Angeles daily.
  • We offer many forms of transport from the terminal e.g. tram, shuttle bus, taxi and limousine.
  • We have many international attractions within 10 minutes to an hour of the cruise ship terminal.5
     

The strength of Melbourne lies in the diversity and friendliness of its people.

Spectacular sports, arts and cultural events will have you enthralled.

A national fashion and shopping capital since the 19th century, Melbourne continues to set standards in the quality of products and customer service.

To implement a city experience, within one and a half hours of Melbourne you can explore three distinct and easily accessible regions including the Great Ocean Road, Yarra Valley wine regions, historic Ballarat and Bendigo and the coastal regions of Queenscliff and the Mornington Peninsula.

There's Nothing Like Australia: Melbourne, Victoria

Sightseeing Opportunities (Short Trip/Half Day)

  • Bunjilaka Exhibition at Melbourne Museum - A living cultural centre for Victoria's Aboriginal community and all those wishing to learn more about Australia's Indigenous cultures.
  • Golden Mile Heritage Walk - Walk Melbourne's Golden Mile linking most of the city's key heritage sites.
  • Visitor information is available at Station Pier.  It is provided by City of Melbourne Volunteers
  • Melbourne Zoo - Located 5 minutes from the city you can view more than 350 wildlife in brilliant botanical settings.
  • Old Melbourne Gaol - Gain an insight into prison life in a model 19th century gaol.
  • Queen Victoria Market - The Queen Victoria Market bursts with fresh produce, international cuisine, a wondrous range of wares, clothing and souvenirs.
  • Melbourne Observation Deck - The tallest office building in the southern hemisphere which boasts spectacular 360-degree views of Melbourne.
  • Royal Botanic Gardens - Established in 1846, the Royal Botanic Gardens cover 36 hectares. The gardens are home to over 12,000 different species of plants and are a natural sanctuary for native wildlife.
     

Sightseeing Opportunities (Full Day)

  • Goldfields - Grand nineteenth-century buildings grace the streetscapes of Ballarat and Bendigo, while townships like Maldon, Castlemaine and Stawell, thick with quaint shopfronts and miners' cottages, wear their goldrush heritage on their sleeves. Sovereign Hill recreates a goldmining town and the life of its people in the 1850s. Besides goldrush history and culture, the Goldfields entice with fine food and wine, outstanding art galleries and extensive parklands and gardens. For superb collections of local and European painting, drop by two of Australia's best regional galleries - the Ballarat Fine Art Gallery and Bendigo Art Gallery.
  • Great Ocean Road - The Great Ocean Road winds westwards from the major regional city of Geelong to the South Australian border. Along with striking ocean views, the region contains laidback coastal towns and maritime villages.
  • One of the most visited stretches of road is the Port Campbell National Park, home to significant areas of native bushland and fauna. The coastline has been sculpted over millions of years to form a series of striking natural features. You can wander the boardwalks and paths at the Twelve Apostles, remarkable limestone rock stacks rising from the ocean, while further along, London Bridge is another amazing rock formation not to be missed.
  • Phillip Island and Gippsland - Phillip Island and Gippsland is famed for its natural attractions and abundant wildlife. Here, you can see little penguins waddling up Summerland Beach each night, Australian fur seals cavorting around the Nobbies and koalas at close range in their natural habitat.
  • Gippsland is gourmet country, filled with wineries, cheese-makersgrowers, markets and fruit and berry farms. When you're not dining and wining, linger awhile in historic gold towns or maritime villages.
  • Yarra Valley, Dandenong & The Ranges - An hour's drive from Melbourne, the Yarra Valley is home to Victoria's earliest vineyards. Numerous wineries provide cellar-door sales and tastings of hand-crafted wines, and have restaurants serving gourmet food and fine local produce. Also in the Yarra Valley, the Healesville Sanctuary Wildlife Park is where you can experience close encounters with native Australian wildlife like dingos, kangaroos, wombats and platypus.
  • An enjoyable introduction to the area is a ride on Puffing Billy, Australia's oldest steam railway, which travels through thick forests and lush fern-filled gullies. At William Ricketts Sanctuary, set discreetly among rocks and fern gardens are kiln-fired clay sculptures of Aboriginal figures.
     

Dining (Best Restaurants for Lunch and Dinner)

Afternoon Tea at the Windsor
103 Spring Street, Melbourne
Tel: 61 3 9633 6004

Flower Drum
17 Market Lane, Melbourne
Tel: +61 3 9662 3655

Ezard at the Adelphi
187 Flinders Lane, Melbourne
Tel: +613 9639 6811

Colonial Tram Car Restaurant
Tel: +61 3 9696 4000

Langtons Bar & Restaurant
61 Flinders Lane, Melbourne
Tel: +61 3 9663 0222

Donovans
40 Jacka Blv, St Kilda
Tel: 61 3 9534 8221

Evening Entertainment

Arts Centre
100 St Kilda Road, Melbourne
Tel: +61 3 9281 8000

Crown Casino & Entertainment Complex
8 Whiteman Street, Southbank
Tel: +61 3 9292 5505

Gin Palace
190 Little Collins Street, Melbourne 3000
Tel: +61 3 9654 0533

Melbourne Symphony Orchestra
Southbank Boulevard, Southbank
Tel: +61 3 9626 1111

Best Hotels (city based)

  • Crown Towers
  • Sofitel
  • Sheraton Towers
  • The Hotel Como
  • The Hyatt
  • The Windsor
     

Best Beaches - Regional (Victorian Coastline)

  • Anglesea
  • Lorne
  • Portsea
  • Queenscliff
  • Sorrento
  • Torquay
     

Best Beaches - City (Port Phillip Bay)

  • Black Rock
  • Brighton
  • Sandringham
  • St Kilda
     

Golf

  • Royal Park, 3km from City
  • Albert Park Public Golf Course, 3 km from the City
  • Cheltenham, 20km from City
     

Tennis

  • Albert Park Aquatic Centre : 3 km from City
  • Melbourne Park : 2 km from City
     

Best shopping areas and distance

  • Bridge Road, Richmond (factory outlets)
  • Chapel Street, South Yarra
  • Crown Entertainment Complex
  • Melbourne Central, City
  • Queen Victoria Market, corner of Victoria and Elizabeth Streets, City
  • South Melbourne Market
  • Top end of Collins Street: 5km/10minutes from port
     

Art and Craft

  • Aboriginal Art Galleries
  • Makers Mark (Jewellery)
  • National Gallery of Victoria
  • Queen Victoria Market
     

Normal Retail Trading Hours

  • Monday - Thursday: 9.00am - 5.30pm
  • Friday: 9.00am - 9.00pm
  • Saturday: 9.00am - 5.00pm
  • Sunday: 10.00am - 5.00pm
     

Major Events

  • Australian Open Tennis Championships - March 
  • The Melbourne Food & Wine Festival - March
  • Melbourne International Comedy Festival - March
  • The Melbourne International Flower & Garden Show - April
  • Spring Racing Carnival - 9 October ヨ November
  • Melbourne Festival - 17 October - November
  • Australian Motorcycle Grand Prix (Phillip Island) - October
  • Wangaratta Festival of Jazz - November
  • Equitana Asia Pacific (biennial) - November
  • Melbourne 2006 Commonwealth Games - March 2006

 

Working hours

Customs Officers 24 hours
Quarantine Officials 24 hours
Immigration Officials As for Customs

Customs and Immigration

Passenger Manifest Three copies at the first port of call with one copy to Immigration with the passengers card one copy to Customs and the third copy to remain on board the ship.
Embarking Passenger Manifest 3 copies - 1 to Customs 1 to Port 1 stays
Crew Manifest 2 - 1 at first port to Immigration 2nd stays.
Stores List 2 (Australian Customs Service and Sydney Ports Corporation
Customs Declaration (Ship) 1 (Australian Customs Service)
Customs Declaration (Crew) 2 (Australian Customs Service)
Forms Comments All forms listed above are produced at the first Australian port of call and then one copy of each form travels on board the ship to be produced at subsequent ports.
Customs Declaration (Passengers) One at first Australian port of call only.

Port health

Health Declaration One (pratique) at first Australian port of call only

 

The following Ground Handlers are CDU members and supply superior ground handling services throughout Australia.

Approach

Refer to Port of Melbourne Operations Handbook

Pilotage

Pilotage company name Port Phillip Sea Pilots Pty Ltd

 

Shipping Agents:

Shipping agents

The following CDU members offer superior service throughout the region.

Port Operations/Services

Wilhelmsen
Address 9/189 Kent Street, Sydney NSW 2000
Telephone +61 2 9439 7223
  24 hour contact +61 416 189 760
Fax +61 2 9439 8587
Website www.wilhelmsen.com
Email sydney@wilhelmsen.com.au
Services Contact: Greg Coopman.
For details of services see the Wilhelmsen entry under Members and Contacts- then scroll down to Shipping Agents.

Towage

Are tugs available Yes
Are tugs compulsory No

Tug operators

 
Adsteam Harbor Australian
Maritime Services fax
61 3 9646 0217
Howard Smith Industries
Pty Ltd fax
61 3 9211 9325
Ship or tug lines Tug lines
Tug working hours 24 hours

Linesmen

Working hours 24 hours

Port Officials

Working hours 24 hours

Stevedoring

For details of suitable stevedores, please contact the Shipping Agent

Provedoring

For details of several quality, competitively priced provedores please contact the Shipping Agent.

Telephones

Telephones Yes
How many Various - depending on number required.
Notice required Yes

Bunkering

Fuel Grades All
Quay or barge Barge Road Tanker
Suppliers BP Shell Mobil

Water

Fresh Water Yes
Exquay or barge Ex Quay
No of hoses Every 50 metres along the wharf
Capacity per hose/hour 2000 litres per hour
Tonnes per hour guaranteed 20
Type of connect Female
Connect size in inches 2.5 inches

Dry Garbage

Dry garbage Yes
Barge alongside N/A
Containers available Yes
Size of containers 240 litre plastic and 1.5 cubic metre metal
Number available 50 plastic and 16 metal
Incineration or dump Dump
Facilities to transport Compactor garbage truck or road tanker

Wet Garbage

Wet garbage Yes
Ship or shore pump Both
Sludge disposal Yes
Sludge details Road tanker

Charges

Port Charges Tonnage - Nil (Passenger Vessels are exempt) Berth Hire - $133/hr. (minimum 24 hours)

Repair Facilities

Nearest dry dock Sydney - Australian Defence Industries - Garden Island
Length 347 metres beam 40 metres
Maximum Tonnage 100000 tonnes deadweight (according to vessel design)
Divers Available Yes
Engineering facilities Yes

Dredging

Dredging undertaken Yes
Dredging when As required.

 

Department of Infrastructure

Address Level 4, 530 Collins Street
Melbourne Victoria 3000
  Postal: GPO Box 261
Melbourne Victoria 3001
Telephone +61 1300 857 662
Facsimile +61 3 9693 1570
Web Site www.portofmelbourne.com
Email Address evda.marangos@portofmelbourne.com

Berth Details

Berth Station Pier (3 dedicated cruise ship berths)
Maximum draft Refer to Port of Melbourne Operations Handbook
Tidal variation Refer to Port of Melbourne Operations Handbook
Berth length Refer to Port of Melbourne Operations Handbook
Guaranteed berthing for cruise ships Yes
Are other ships able to dock Yes
Cargo ships at dock No
Security fences Yes

Nearest Ports

Australia Hobart
Nearest Overseas Port Wellington

 

Terminal facilities

Terminal building Yes
Meet and Greet facilities Yes
Toilet facilities Yes
Telephones Yes
Availability of maps and/or brochures Yes
Souvenir shopping Yes
Money exchange No
Is the US Dollar accepted? No

Transport

Closest airport to pier Melbourne Airport
Distance to airport 26 km
Transport to airport Yes
Can passengers walk to city No
Drive time from pier to shuttle stop 5 - 10 minutes
Distance from pier to city centre 4 km
Are shuttle buses necessary? Yes
Suggested shuttle stop in town Swanston Street
Availability of taxis at pier Yes
Availability of public transport at pier Tram

Tour buses

Distance from ship to tour buses 10 metres
What is the normal coach capacity? 50 - 60 passengers
Are tour buses air conditioned? Yes

 

News / Events

02
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